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Automated Testing

If you haven’t tested it, it’s probably broken.  With a mission critical application such as Cisco VoIP and Unified Communications, it is imperative to test the functionality after deployment, following upgrades, and during off-hours when problems may go undetected.  Additionally, in a multi-site environment, the ability to remotely troubleshoot and diagnose detected problems is a critical component to scaling your voice IT team.

Clarus takes control of individual phones, and automatically runs each phone through a battery of tests that mimic the everyday use of business users.  In doing so, Clarus tests all call paths, network components, gateways, configurations, and even the phone itself.  If a phone passes Clarus testing, you can be confident it will be ready when your critical business users arrive each day.

Automated Testing

  • Agentless, utilizes deployed IP Phones
  • Replaces costly, ineffective manual testing
  • Standardizes testing processes
  • Identifies issues for resolution before they impact users

Automated Testing enables enterprises to have greater confidence in the quality of the Cisco Unified Communications system, accelerate deployments, and increase end user acceptance.  Clarus Automated Testing is perfect for new deployments or regression testing after additional deployment, scheduled maintenance, upgrades or migrations.

ClarusIPC Plus+ also include capabilities for troubleshooting and remote phone control, allowing you to quickly isolate and resolve end user issues without dispatching your IT staff to remote sites, thus reducing mean time to repair.


"It's increasingly clear that VoIP will become the baseline infrastructure enabling a whole host of next-generation communication and collaboration."

Johna Till Johnson,
Nemertes Research
 
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