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Clarus Systems' IPC Plus+ Version 4.0 Enhances Automated Testing and Monitoring Capabilities for IP Telephony and Unified Communications Across the Enterprise

REDWOOD CITY, CA -- (January 10, 2011) -- Clarus Systems, Inc., a leading provider of integrated Voice over IP (VoIP) management software and services for Unified Communications, today announced a new version of its flagship product, ClarusIPC Plus+ (Version 4). The feature-rich ClarusIPC Plus+ incorporates essential testing and monitoring features for UC and supports leading vendors such as Cisco and HP.

Available for immediate release, users will be able to monitor the performance of critical enterprise Unified Communications applications, including:

  • Cisco Unity Connection
  • Cisco Unified Presence Server
  • Cisco Contact Center Express
  • The latest version of Cisco Unified Communications Manager (CUCM v8.5)

ClarusIPC Plus+ 4.0 has the capability to integrate with major network management systems. In particular, Clarus Systems was recently certified by HP for deep integration with Network Node Manager i version 9 permitting users to seamlessly move through a combined suite of HP and Clarus network management tools.

"Enterprises want a comprehensive management solution to test and monitor IP Telephony / VoIP capabilities as well as critical Unified Communications applications," said Gurmeet S. Lamba, Senior Vice President, Product Development, Clarus Systems. "With this release, we add support for the most widely deployed UC applications.  We will continue to follow the lead of our customers and support additional UC apps, from Cisco and others as they are deployed and implemented."

Since its debut, the comprehensive capabilities of ClarusIPC Plus+ for UC stability have been authenticated by its rapid adoption by Fortune 100 Enterprise customers, managed service providers and system integrators. Enterprises that depend on voice and data as mission-critical, have been relying on Clarus Systems product capabilities. Most notably, these industry verticals include financial services, healthcare, energy, government and education. With the release of ClarusIPC Plus+4.0, the company's product line expands management capabilities beyond pure voice into additional UC applications and includes Automated Testing, Performance Monitoring, Configuration Management and Business Intelligence.

ClarusIPC Plus+ version 4.0 utilizes newly designed and customer-proven algorithms which permit IT professionals to do more testing faster during new deployments, upgrades, or continuous regression testing. Clarus is well known for identifying and helping resolve network issues before end users perceive the problem. Whether it is the most requested and relevant tests such as Direct Inward Dialing (DID), Call Permissions, Forward to Voice Mail, Conferencing or something of an exception in nature, the end result is that the enterprise customer can completely validate whether a branch office or headquarters location is ready for business, ensuring availability of communication services to the end user.

"ClarusIPC Plus+ version 4.0 mirrors our corporate value proposition – and that is to ensure the highest quality of voice services for end users," said Brendan Reidy, CEO, Clarus Systems. "With enterprises continually monitoring resources and costs, we design our offerings by listening to customer feedback and then taking it up a notch with our development team. One consistent request we hear centers on keeping all the voice management features in one package. By integrating the unified communications suite of capabilities, we make the process easy to manage for all IT professionals tasked with keeping the UC environment up and running."

About Clarus Systems, Inc.
Clarus Systems, Inc. (www.clarussystems.com) is a global leader in enterprise VoIP management software and services, provides integrated testing, troubleshooting, and monitoring for Cisco Unified Communications systems. Clarus' award-winning VoIP management suite, ClarusIPC PlusŪ, maximizes Cisco Unified Communications performance and availability through automated testing, performance monitoring, configuration management and business intelligence reporting. Clarus VoIP testing and monitoring ensures the highest voice quality and proactive management that empowers unified communications. The company attributes its success to its roster of customers which includes Global 100 enterprises in financial services, healthcare, energy, communications, as well as system integrators, resellers and managed service partners.
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©2011 Clarus Systems, Inc. ClarusIPC® , Empowering Unified Communications, and the Clarus Systems logo are trademarks or registered trademarks of Clarus Systems, Inc. Other product or company names mentioned herein are the trademarks of their respective owners.

Company Contact:
John McCaffrey
Clarus Systems, Inc.
press@clarussystems.com


"A major reason call quality suffers is that the vast majority of IT departments (72%) are only looking at overall network usage rather than examining the individual behaviour and usage of each application, including voice."

Miya Knights,
ComputerWeekly.com



 
 
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