Clarus Systems Expands Reporting Coverage and Flexibility with Latest Version of ClarusIPC Plus 2.6.2

REDWOOD CITY, CA. - (August 1, 2009) - Clarus Systems, Inc., a leading provider of integrated Unified Communications management solutions, upgrades and transformation services, today announced an upgrade to it's flagship application, ClarusIPC® Plus+. The new ClarusIPC Plus+ 2.6.2 features significantly enhanced reporting functionality.

NEW FEATURES AND ENHANCEMENTS

• New Traffic Analysis Performance Reports!
  • Daily Call Activity: View max calls active by Route Group, Route List or Routing Device (MGCP PRI, H.323, SIP Trunk, FXO) over the last 24 hours. Use this report to help you better understand your utilization of gateway resources.
  • Daily Gateway Utilization: Find out how your call volume is distributed amoung gateway resources across the entire cluster.
  • Daily Server Health: View average hourly CPU and memory usage for each CM server over the last 24 hours.

• New Cost $$ Management Reports
  • Charge Back: Help charge business units within your organization or external customers for their UC usage including registered phones by model and Unity subscriber accounts per Site.
  • Under Utilized Phones: Discover registered phones which have not made or received calls in the last 30 days and may be repurposed to new users.
  • Voice Mail Port Utilization: See how your voice mail ports are being used over time; allow reduction in port charges by reducing capacity as needed.
  • Service Availability: Learn about the quality of voice service being provided to your end users as measured by: % successful calls setup, % acceptable voice quality streams, and number of registered devices over a time period.

• New Configuration Reports
  • Device Registration Changes: Especially useful to run before and after any major registration outage such as power loss or CM upgrade. View list of devices which have changed registration state since last snapshot.
  • Change Counts: View a tally of added, removed, and updated counts for all tracked configuration elements.
  • Detailed (spreadsheet style) Configuration Reports for:
    • Phone Button Templates
    • Softkey Templates
    • Speed DialS
    • Route Map
    • MOH Servers
    • Transcoders
    • Hunt Pilots

• New Tool Reports
  • Remote Hands Launcher: This report allows you to quickly launch Remote Hands from a PDF report with a single click.

• Improved Inventory Summary Reports
  • Phone Configuration Summary: Identify phone configuration irregularities across sites to improve overall standardization and compliance.
  • 10-Digit DN Summary: Identify mistakes in directory number allocation by viewing all DNs by area code and NPA groupings.

• Other Improvements
  • Time-based reports now offering Day, Week, Month and Custom Range for reporting options
  • Collector performance time reduced, reliability of performance counter collection improved
  • System alerting via email/SNMP if collection encounters a problem

About Clarus Systems, Inc.
Clarus Systems, Inc. (www.clarussystems.com) is a global leader in enterprise VoIP management software and services, provides integrated testing, troubleshooting, and monitoring for Cisco Unified Communications systems. Clarus' award-winning VoIP management suite, ClarusIPC Plus®, maximizes Cisco Unified Communications performance and availability through automated testing, performance monitoring, configuration management and business intelligence reporting. Clarus VoIP testing and monitoring ensures the highest voice quality and proactive management that empowers unified communications. The company attributes its success to its roster of customers which includes Global 100 enterprises in financial services, healthcare, energy, communications, as well as system integrators, resellers and managed service partners.

©2011 Clarus Systems, Inc. ClarusIPC® , Empowering Unified Communications, and the Clarus Systems logo are trademarks or registered trademarks of Clarus Systems, Inc. Other product or company names mentioned herein are the trademarks of their respective owners.

Company Contact:
John McCaffrey
Clarus Systems, Inc.
press@clarussystems.com